Frequently asked questions
About Canna Reviews
Launched in 2020, Canna Reviews is a patient-powered support and knowledge platform — a space where patients connect, share their experience and feedback, and find reliable information to navigate their healthcare journey with confidence.
We believe in the power of community, and aim to help patients make informed decisions together with their practitioner — while also supporting practitioners' and pharmacists' understanding of these alternative medicines.
Yes. Anyone can browse the platform, and creating an account to contribute is completely free.
We'd love to hear from you. Please contact our support team — we aim to respond to all enquiries within 5 business days.
Using the platform
No — anyone can browse. A free account lets you contribute feedback, save favourites and build comparisons.
We take patient privacy seriously. Our security and privacy protocols undergo ongoing assessment to continue meeting the appropriate regulatory requirements, and we treat the protection of your data as a priority.
Check your Updates/Spam/Junk folders or search for cannareviews.health in your inbox, and mark any of our emails as ‘Not spam’.
Contributing & verification
Verification confirms that a contributor is a genuine patient. It happens behind the scenes and never publishes your personal details — it simply lets practitioners and pharmacists trust the feedback they read.
Yes. You choose what is shown publicly — verification is separate from your public profile, so you can share your experience without revealing who you are.
Each contribution is structured into consistent fields, which is what powers search and the aggregate figures the community relies on.